Industrial Test Systems, Inc. (“ITS”) is committed to maintaining accessibility on its Website and any other technology platforms for all customers. ITS strives to comply with current accessibility standards such as WCAG 2.1.
OVERSIGHT, GOVERNANCE & BINDING ARBITRATION. ITS works with an accessibility consultant and through its teams in remediating and maintaining the accessibility of its Website.
- ITS’ IT team is responsible for procedures and processes designed to assess, monitor, and maintain the functional accessibility of ITS’ Website.
- ITS’ Customer Care team maintains a customer support line during normal business hours that assists customers with disabilities to report, as well as an email address by which customers with disabilities can report, accessibility issues or otherwise provide feedback regarding accessibility. If you wish to report any accessibility issue, have any questions or need assistance, please contact Customer Support as follows: phone: 1-803-329-9712);
Customer Support, 1875 Langston Street, Rock Hill, SC 29730.
ITS will document, consider, and, where appropriate, address accessibility issues.
- ITS’ Legal team is responsible for processing ADA-related complaints and providing guidance to the IT and Customer Care teams and business when appropriate. By use of this Website, you and ITS agree that any dispute relating to Website accessibility or the scope or validity of this DISPUTE RESOLUTION BY BINDING ARBITRATION, SHALL BE RESOLVED EXCLUSIVELY AS SET FORTH IN THE DISPUTE RESOLUTION PROVISIONS OF THE WEBSITE TERMS AND CONDITIONS OF USE, TO WHICH YOUR ATTENTION IS DIRECTED.
- TRAINING. The IT team is actively trained to ensure understanding of accessibility and functionality of the Website.
PREVENTION & DISCLAIMER. Our Website is periodically tested to improve and remediate accessibility issues, Despite our efforts to make all Website pages and content fully accessible, some content may not have been fully adapted for accessibility. This may be a result of not having found or identified an accessibility issue or an appropriate technological solution.