Frequently Asked Questions

Where are your company offices located?

ITS corporate headquarters are in Rock Hill, SC with an office in the UK.

Does your ITS work with clients all over the world?

Yes.

Why is your company website sensafe?

Please click here.

Do you have demonstration videos that show how your water testing instruments work?

YES: You can go to our Video Tutorials page on our website or visit our online channels on Vimeo and YouTube for complete product demonstrations.

What is your return policy?

It’s based on the product purchased. Photometers are warranted for a period of 2 year etc…..

Love your products! Are there opportunities for distributorships?

YES: Please contact our Sales Manager Mr. George Bailey for more details.

Where can I get answers to questions about Hach reagents?

Here is a link to link to Hach’s Knowledge Base. You’ll find answers here.