Customer Support Center

Welcome to Industrial Test System, Inc.’s Customer Support Center. Here we provide you with quick and easy access to our instruction manuals, policies, and FAQ’s to help ensure you get the most out of your ITS equipment. Contact our Customer or Technical Support teams if you need additional information. For a credit application, please contact one of our sales product managers at 800-861-9712 ext 1.

Customer Support

How to contact customer support

How to contact customer support

How to contact tech support

Order Fulfillment

Policy regarding placing orders


Covers our shipping policy


How to request a RMA for returns

Product Registration

Register your ITS product

Payment Methods

Acceptable forms of payment


Frequently asked questions